This course covers the basics of professionalism in the workplace. Students will learn about positioning yourself as a professional and enhancing your professional image. You will also learn about expanding your skills, communicating for results and building relationships and networks.
You will also learn the basics of business etiquette and professionalism in the workplace. Students will learn about the principles of professional behavior, interview etiquette and electronic etiquette. They will also learn about planning and attending business meetings and multicultural etiquette.
You will learn communication essentials in business. Students will learn about business communication, verbal and non-verbal communication and written communication. They will also learn about electronic communication, communicating with graphics and effectively working for your boss.
|Customer Service Skills|
|Professionalism in the Office|