Course Description

Master ITIL® – the IT framework that sets the international benchmark of quality for IT professionals around the world by taking New Horizons ITIL Service Expert Program. You’ll learn every stage of the IT services lifecycle, and how to increase productivity, optimize costs and contribute to effective service delivery for your organization.

The IT Expert Suite certification training tests a candidate’s knowledge across all the areas of ITIL. ITIL qualifications set international benchmarks of quality for IT professionals all over the world. The value of ITIL has increased sharply in recent years and an ITIL certification is fast becoming an entry requirement for a majority of IT-based roles.

COURSE CURRICULUM