Course Description
This course covers the basics of professionalism in the workplace. Students will learn about positioning yourself as a professional and enhancing your professional image. You will also learn about expanding your skills, communicating for results and building relationships and networks.
You will also learn the basics of business etiquette and professionalism in the workplace. Students will learn about the principles of professional behavior, interview etiquette and electronic etiquette. They will also learn about planning and attending business meetings and multicultural etiquette.
You will learn communication essentials in business. Students will learn about business communication, verbal and non-verbal communication and written communication. They will also learn about electronic communication, communicating with graphics and effectively working for your boss.
Customer Service Skills | ||
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Professionalism in the Office |
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Thinking Critically |
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New Horizons Nigeria
- Angela Kegler, PhD - Chief Learning Officer at The Kegler Group
Since 2004, Angela has provided training to organizations of all sizes around the world. As a scholar-practitioner, Angela is sought after by many organizations to provide training programs and consultative development strategies because her programs are known to result in positive organizational improvement. Angela is part of the Duquesne University alumni where she earned her MBA and MS in Leadership and Business Ethics. In addition, Angela has her PhD in Organizational Development and Leadership from Capella University. Angela also holds several certifications including: Certified Professional in Learning and Performance, certified Ken Blanchard Situational Leadership II trainer, certified in Myers-Briggs Type Indicator and DiSC Assessments, has certification in Lominger Leadership Architech, and is a Certified Team and Executive Coach.
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Highlights
- Available CEUs for Course Series Completion: 3