ITIL® Service Design (SD)
Series Taught By: Patrick Von Schlag
0 Enrolled
Advanced
Certificate: Yes
English (US)
Course Description
This training series covers the concepts of ITIL® Service Design. Students will learn about service design activities and processes, including availability management, IT service continuity management and supplier management. Students will also learn about service design technology as well as organization and implementation of service design.
- Lesson 01 - Course Introduction
- Lesson 02 - Service Design
- Lesson 03 - Service Design Activities
- Lesson 04 - Service Design Processes
- Lesson 05 - Technology, Organization & Implementation
New Horizons Nigeria
- Patrick Von Schlag
Patrick has worked in the Information Technology field for over 25 years and brings his extensive expertise to our courses. He has helped establish IT service management programs for a variety of organizations including pharmaceutical, energy, and software companies. Patrick was a part of one of the original service management teams in the United States. He has been a member of several CompTIA boards and is a member of the ITSM forum.
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₦189,370.00 /One-time
Highlights
- By completing this course series, you will earn 22 PDUs.
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